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Members: 5
Created By: Amy Atticks
Latest Activity: Mar 13
* There's a review of Band Hijack on blogcritics. which references the Cluetrain. * Article on Brand Hijacking (as an act) on BrandChannel * Article on Customized Branding on BrandChannel * Bran... Continue
Started by Amy Atticks Feb 28
There's an interesting article from Wired about how Lego used consumer involvement and feedback when revamping their Mindstorms product. To quote: "But the boldest part of the Mindstorms overhaul i... Continue
Started by Leslie Raynor. Last reply by Amy Atticks Feb 28.
There's an interesting article in Business Week, titled Customers backlash against bad service. It cites several examples of customers who are tired of bad customer service experiences taking thing... Continue
Tagged: comcast, customer-service
Started by Leslie Raynor Feb 28
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